com) entries, which would filter any messages from your domain. Select Spam Addresses and look for any errant Hit the Menu Key > Settings > General Settingsģ. ![]() **Note** This issue/fix applies to several model lines of the Samsung GalaxyĢ. Listed.along with a bunch of other email addresses that shouldn't have been filtered. In that SPAM filter, our (at domain ) was The Search Folders > Unread Messages didn't reflect the same unread count as the Inbox.Īfter some routine Outlook diagnosing, I found that the user has a Samsung Galaxy S5, which has its own SPAM filtering built into the phone. ![]() I recently had a user who's Outlook mysteriously created a new folder named "Unwanted" and started filtering all mail into that folder instead of the Inbox. I've removed the rule and turned Exchange Active sync back on, and the user's emails appear to be staying put now. How to auto dump my junk folder in outlook 2016 software#I checked that, email software on the Samsung S4 had a junk mail rule to junk all email receivedįrom. It seems that the user managed to accidentally create a rule on his Samsung S4 that moved everything originating from our primary domain to "Junk". re-adding 3 times will create 3 extra Junk folder. So more I delete and re-add email account on the phone, more Junk folder Emails know where that folder has been moved. If I move all the current emails from this new Junk folder to Inbox, then move this new Junkįolder from under Inbox to Deleted Items folder, those emails I had moved to Inbox just a moment ago will come back to this Junk folder. This new folder is created under Inbox as a subfolder. If I delete the email accountįrom the phone (Samsung Galaxy S4) and add it again, another folder called "Junk" is created again. If I switch off the phone, new emails get to Inbox as expected but with the phone being switched on, some emails get forwarded to this new Junk folder (Emails in this new Junk folder do not have the option of "Not Junk". This folder is accessible even in Webmail. Its not a System folder as I have an option to delete it. Even if I moveĮmails from that new Junk folder to the Inbox, those emails get back to this new Junk folder. ![]() Extra folder called "Junk" is created in the mailbox automatically and some new emails get forwarded to that folder automatically.
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